Returns & Exchanges

We take great care in producing our work and are extremely confident that you will fall in love with your Salam Arts purchase. 

Please read the FAQs section before placing your order.   

Since our are artworks are made to order so we cannot offer refunds/exchanges for a change of mind. For items returned because they are defective, damaged or incorrect we will either replace the item (subject to availability) or issue a full refund.

Please note, we do not offer refunds on custom pieces such Salam Souls and Signatures or Custom sized artworks from our collection.

For wall decals many different factors can affect the efficacy of the adhesive so we inspect each case on an individual basis.  You are advised to put up your decal within 7 days of delivery so we can eliminate the decal 'drying' out as a factor.   Canvas artworks and decals should be inspected on delivery and claims for faulty artworks on inspection should be made with 48hours of delivery.  

• Refunds will be issued for defective products only.
• Failure to provide proof of purchase and photographs may result in a refund/exchange request being declined.  
• Salam Arts cannot grant an exchange or refund for products that have been damaged due to improper application.

 A refund claim for decals applied onto the wall must be made via email within 10 days of delivery.